FEATURES
The fastest-growing claims category, and the hazards driving it
The average serious psychological injury claim costs $288,542, takes five times longer to resolve than a physical injury, and returns workers at half the rate. The drivers are structural: high job demands, poor work-life boundaries, job insecurity during restructuring, inadequate recognition, and intrusive performance monitoring.
ReFresh identifies these hazards by prevalence and severity across teams, offices, and business units through structured assessment. Confidential reporting pathways with role-based access controls ensure sensitive concerns are documented defensibly without compromising trust.
Hazards identified before they become claims
Prevalence and severity scoring across teams and offices
Confidential reporting with role-based access controls
Designed for compliance-led teams managing multiple frameworks
Your peers have already operationalised this
Asset managers and superannuation funds are among the first financial services sub-sectors to implement structured psychosocial safety infrastructure. The governance gap between firms that can produce evidence and firms still responding reactively is visible to regulators, auditors, and the market. SafeWork NSW has committed $127.7 million in enforcement funding with 51 additional inspectors.
ReFresh runs the full lifecycle as continuous infrastructure: risk intelligence, safety orchestration, and governance evidence. Onboarding takes four weeks. From the first assessment cycle, the system produces a time-stamped audit trail that meets the evidentiary standard a regulator would expect.
Four-week onboarding from configuration to first assessment
Time-stamped audit trail generated automatically
No additional compliance administration for existing teams
Governance evidence without manual data assembly
SECURITY & COMPLIANCE
GOT QUESTIONS?
We already manage compliance across multiple frameworks. Why add another?
Psychosocial compliance under the WHS Act is a separate legal obligation with its own evidence standard. Your AFSL, AML, and APRA frameworks do not cover it. The OS runs alongside your existing compliance infrastructure, producing the psychosocial-specific evidence a regulator or auditor would expect, without duplicating what you already have.
We have a GRC platform. Why do we need ReFresh?
GRC platforms manage governance frameworks. They do not assess psychosocial hazards, track psychosocial controls, or produce the psychosocial-specific evidence that a regulator expects. ReFresh feeds into your existing governance structure by producing the underlying data your GRC platform was not built to generate.
How does the board see psychosocial risk without accessing sensitive data?
The OS provides governance reporting that aggregates operational data into board-appropriate views. Compliance posture, control status, and trends are visible at the organisational level. Individual worker data is not exposed. The reporting is designed for risk committees and audit committees.
How does this relate to our ESG disclosure obligations?
The OS provides the underlying data for credible social-pillar disclosure. Your annual report requires ESG and emerging risk reporting. Systematic psychosocial hazard identification, control implementation, and governance oversight, documented continuously, positions the organisation to report on workforce risk with specificity rather than aspiration. The data is produced as a byproduct of the compliance cycle, not as a separate reporting exercise.
What does implementation look like alongside our existing compliance infrastructure?
Four weeks from configuration to the first assessment cycle. The OS is designed to run alongside your existing regulatory workflows, not replace them or create a parallel process. Your compliance or people team manages it within the same operating rhythm they use for AFSL, AML, and APRA obligations. The system produces evidence from the first cycle.